Hi Eunhwa,
If i get your query correctly. After creation of incodent from SAP GUI, the ibase foesnt get assigned. What version of solman you are on?
Check SAP note 1741109 if it helps you.
Regards
Aditya
Hi Eunhwa,
If i get your query correctly. After creation of incodent from SAP GUI, the ibase foesnt get assigned. What version of solman you are on?
Check SAP note 1741109 if it helps you.
Regards
Aditya