Re: Configure Agent workflow for different entity

hi,

since your mapping(user group to SOX users) is not captured in any SAP standard table, you can map them in a custom table(with column SOX_USER and USER_GROUP). therafter, use a DBLoopup, to retrieve a SOX user, where Clause is User group from Request is equal to USER_GROUP

So, you have to maintain a Custom table, with appropriate mapping

regards

Plaban