Hi Modak,
Thank you for your reply.
What I have been currently doing is as below:
-----------------Start of flow-------------------------------
Workflow Triggers
|
|
V
Loop Until( flag is true )
{
User Decision Step
-> Agent Determination using Rule: Function To be Executed
-> Program Exit: On CREATED event,
Want to send email to determined agent <-- this part is yet to be achieved
with links APPROVE/REJECT and pdf as an attachment
-> On Approve Decision - Loop Continues and would determine approver from custom table
-> On Reject Decision - flag will be set to false
}
----------------End of flow------------------------------------
As suggested by you,
1) As per my understanding, fork will not help in my scenario.
2) Creating background step for determining agent and further allowing it flow in user decision step will solve my scenario I believe.
3) Extended notifications - I have brief knowledge on that. Would it be useful in my scenario? Because as per requirement, I want mail to be triggered to external email id with links approve/reject links and this links should enable user to approve/reject from out of system.
Regards,
Harsh